Subeta News

Here you'll find the latest and greatest in news about Subeta. Scroll through for the latest or browse the archives for older updates.

March 29, 2020



Hopechest the Glade Rreign has won the Pet Spotlight!

March 28, 2020



Rodeo the Nostalgic Legeica has won the Pet Spotlight!

March 27, 2020

From March 23rd 7:15 AM to March 24th 10:50 PM Subeta time, there was an error where every time an item was removed through the new wardrobe, it would be deleted from other users' wardrobes as well. We fixed this error as soon as we could, but many items have been lost. Our daily backup service had also stopped working, so we were unable to roll back the database by a day to restore the items.

We own up to this; this was an egregious, unacceptable error, and there is no excuse for not better monitoring our backups.

This error has now been fixed, and we are taking steps both to resolve this in the immediate future and to prevent this from ever happening again. Here's what you need to know.

Immediate Actions

We understand many items are irreplaceable, and we're going to do everything we can to restore all individual items. While our daily backup service had failed, we've booted up an older backup from about 4 months ago which will help a lot. We will be using this backup, various logs, and existing avatar data to further determine which items need to be restored.

We've set up a report form here that should streamline the process of reporting items you know you're missing. From now on, please go ahead and use that report form instead of the ticket system to make your reports.

We've also anticipated some questions which we've put in the FAQ spoiler below. If you have further questions, please leave them in this thread; we want to make sure your concerns are heard and taken care of.

Reports FAQ
Finally, we are giving 1000 CSC to every user as additional compensation. Please click here to receive your CSC. This link will also be available indefinitely for all accounts potentially affected by the glitch.

Future Preventative Measures

While coding errors will sometimes slip through, the full scale and impact of this error could have been prevented. And while it is too late for this situation, we are taking actions to ensure this never happens again in the future.

1. More reliable backups - We've improved our backup service and have added monitoring so that we will be alerted immediately if a problem with it occurs.

2. Changing the way wardrobe data is deleted - We've changed the wardrobe to no longer delete item data immediately when you remove items; we'll now have recent delete data in our database itself as an extra layer of backup. This gives us more ability to respond to all wardrobe-related incidents moving forward, not just incidents like this one, and makes our system more robust in general.

3. Further database reinforcements - Finally, we're investigating other changes we can make to our database infrastructure to further ensure resilient data and backups.

We want to make it clear that we understand how truly upsetting this is for everyone. We are so, so sorry. We are working hard to make this right, and are putting every effort in to restore your wardrobes and your faith in us.


Nyla Griff the Nostalgic Feli has won the Pet Spotlight!


Wizard Quests is the weekend quest! Do those quests for increased prizes and special rewards!

March 26, 2020

Incorporating the Rift

Chaotic Rift Stone
Dancing Muse
Steamworks Menagerie Fashion Bag V
Willow Endeavor Plushie
Doctor Mask
What will you grab from this Token Shop restock?


Stopwatch the Steamwork Sheeta has won the Pet Spotlight!

March 25, 2020

The riftborn wyllop has appeared from the rift! Oh dear, it's very excitable and capable of fitting into all the nooks and crannies of your home, I hope you don't mind a little disorganization!


Floran the Custom Glade Legeica has won the Pet Spotlight!

March 24, 2020

Extra Outfits Wardrobe
1 Week Gold Account Medal
A fancy new wardrobe is ready for you to test! Check it out for fun and profit ;)

Programmer note: We are aware of the lag and issues, and recommend using the new wardrobe as much as possible to reduce the load on the servers!
We hope you’ve been practicing your dance moves because the Annual Masquerade Ball is here at last! Pace yourself, because the dance floor will be open until 11:59pm on April 9th. The Masquerade Forums will close at 11:59pm on April 11th!

Use the following code in your status and other places to get friends (and strangers) to share a dance with you!

Code:
[dance=USERNAME]
Devil Inside Mask Fragment
Fragmented Mirror Mask
Infrared Scanning Chip Mask
Electro-Magnetic Relay Mask
Heat Vision LED Mask
Distorted Msg Mask
Just a reminder that this is a Masquerade, so you have to look the part by wearing a mask when you go to dance! Migrating Masks has opened back up and has plenty of masks for you to choose from.

Any item with the work ‘mask’ in the name will work for dancing, rarity doesn’t matter!

Ritzy Shrimp Finger Food
Cocktail Cryo Tube
Cheeseboard
Glowing Cherry Shot
Yellow Neon Mallow Dancer
Peka Glade Champagne

Rave Experiment 625 Plushie
Ruffled Wine Aristocrat Top
Elegant Gourmet Food Recipes
Miniature HLPR Bot Fried Circuit Board
Gold Tuckered Heels
Right-O Rift Bot
Stop by the Libertine Lounge for some drinks and snacks in-between dances! This is the only wave of items for the Libertine Lounge.

This is the first wave of items for the Menagerie! There will be one more wave released later in the holiday. So get dancing so you have enough trinkets for everything! ;)

Keep an eye out for Boudewijn while you dance. If you manage to win a duel with him, he’ll give you a bag of trinkets. He won’t actually kill you in a duel, so no worries there!


halidom the Common Experiment #870 has won the Pet Spotlight!

March 23, 2020

Are you up for the challenge of figuring out how to unlock this new wardrobe skin? ;)


Siren the Nightmare Pherret has won the Pet Spotlight!

March 22, 2020

Ice Blue Endeavor Plushie
Goldenrod Endeavor Plushie
Amethyst Endeavor Plushie
Willow Endeavor Plushie

Cream Endeavor Plushie
Field Endeavor Plushie
Arid Endeavor Plushie
Lilac Endeavor Plushie
Common Endeavor Plushie

Twilight Endeavor Plushie
Dusk Endeavor Plushie
Golden Endeavor Plushie
Dawn Endeavor Plushie
Marsh Endeavor Plushie
Sun Endeavor Plushie
It’s time for a new wave of plushie revamps! Do you have every single one?

Aqua Endeavor Plushie
Cherry Endeavor Plushie
Nuclear Endeavor Plushie
Silver Endeavor Plushie
Vibrant Endeavor Plushie
If you have all the revamped ones, you might want to start collecting these five new endeavor plushies!
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